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locationsBudapest (Flexible) time typeFull time posted onPosted Today job requisition idJR107492Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together. The ACT team at Genesys is looking for a talented Software Engineer who will primarily focus on web development. Genesys Cloud is a cloud-based contact-center and communications platform thats in hypergrowth mode. The ACT focuses on building out the configurations admins need to manage their agents.About you:
- You have a CS degree and/or a few years of applicable web-dev experience
- You currently work daily in JavaScript or TypeScript
- You should understand js fundamentals (e.g. scope, closures, callbacks)
- You should use or have exposure to modern ECMAScript features (e.g. Promises, async/await, etc.)
- If not working in TypeScript, you have a desire to learn it
- You have experience building SPA web applications in JavaScript
- DOM, CSS, etc.
- Exposure to one or more web dev frameworks (React, Vue, Angular, Ember, etc.)
- You have some experience working with
- testing (unit, integration, and e2e)
- design patterns and building composable software
- the node ecosystem and JavaScript tooling (e.g. vite, webpack, rollup, etc.)
- a version control tool and process (e.g. git and git-flow)
- You are a resourceful and detail-oriented developer
- You are curious and keep abreast of new tools and technology
- You have good written and verbal communications skills
About the work:
- Help build our agent configuration tools; focusing on quality, testable, composable software.
- Help modernize some of the legacy UIs we have into modern frameworks and architecture
- Help with continuous delivery, tooling, scripts, etc.
About the Position:
- You will be part of an engaged, talented, and fantastic group of developers
- You will work within and with a small, autonomous team
- You will be mentored as you get up to speed with our development environment and tech stack
- You'll be involved in all aspects of software development from design to deployment
Some of the benefits of working with us:
- Working with a talented, passionate team of devs
- Working with a modern tech stack (Cloud-based microservices platform, State-of-the-art webapp pipeline)
- Great culture (Weekly tech talks, meetups, workplace events/celebrations, movie outings, etc.)
- An open time-off policy and a management team that supports its use
- Working with a team committed to work-life balance
How the hiring process works if your application is selected and all goes well:
- Youll have a call with one of our senior engineers to talk about the company, the position, and your background
- You'll share your experiences and technical abilities
- You'll do a small, relevant live coding exercise
- You'll have the opportunity to ask any questions you might have.
- Youll participate in an extended, on-site/Zoom interview with more of the team where:
- We'll talk shop with a few team members about current web/js development and your experiences
- You'll complete some coding exercises
- Coding exercises are intended to be relevant, collaborative, and low-stress.
- You'll be able to use the tools, libraries, resources with which you are comfortable
- We'll talk through your implementation so we can see how you work in a team and how you solve problems
- You'll get an idea of the type of development you will do if you are hired
- After the interview
- We determine the right level to bring you in at based on your experience (Associate, Engineer, Senior)
- You'll select your work designation (remote, flex, in-person) and equipment
- The team welcomes you to the project!
If a Genesys employee referred you, please use the link they sent you to apply. About Genesys:Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted platform that is born in the cloud, Genesys Cloud helps organizations accelerate growth by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements. Visitwww.genesys.com. Reasonable Accommodations:If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you or someone you know may reach out to
[email protected]. You can expect a response from someone within 24-48 hours. To ensure we set you up with the best reasonable accommodation, please provide them the following information: first and last name, country of residence, the job ID(s) or (titles) of the positions you would like to apply, and the specific reasonable accommodation(s) or modification(s) you are requesting.
This email is designed to assist job seekers who seek reasonable accommodation for the application process. Messages sent for non-accommodation-related issues, such as following up on an application or submitting a resume, may not receive a response. Genesys is an equal opportunity employer committed to equity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.
Please note that recruiters will never ask for sensitive personal or financial information during the application phase.